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LAST UPDATED: MAY 2026
TumkurConnect is preparing its first public Transparency Report. In line with the spirit of the Indian IT Rules, 2021, we will voluntarily publish quarterly reports — number of complaints received, actions taken, average resolution time, and details of government requests.
When published, our first report will include the following metrics:
Each report will categorize actions taken under these heads:
Reports will be published quarterly (Jan-Mar, Apr-Jun, Jul-Sep, Oct-Dec). Publication within 30 days of the end of each reporting period. All historical reports will remain permanently publicly accessible.
For questions or suggestions about this report:
Details of the Grievance Officer appointed under the Information Technology (Intermediary Guidelines) Rules, 2021:
We are committed to acknowledging complaints within 24 hours and resolving them within 15 days, as mandated by the IT Rules, 2021.
Have questions?
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